Frequently Asked Questions
Everything you need to know about our luxury fragrances and shopping experience.
Are your fragrances 100% authentic?
Yes, every product sold on our store is 100% authentic and sourced directly from our own manufacturing facilities. We take pride in our heritage of over seven decades in the perfumery industry.
What is your shipping policy and estimated delivery time?
We offer standard and expedited shipping. Standard shipping typically takes 3-5 business days, while expedited options arrive within 1-2 business days. Shipping costs are calculated at checkout based on your location.
Can I return a fragrance if I don't like the scent?
To maintain hygiene and safety standards, we only accept returns for products that are unopened and in their original plastic wrapping within 14 days of purchase. We recommend trying our sample sizes before committing to a full bottle.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I store my perfumes to ensure they last?
To preserve the integrity of the scent, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Do you offer international shipping?
Yes, we ship to a wide range of countries globally. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.